Claim Marine

We commit to provide our valued Policy Holder with the best quality of claim services through prompt and responsive claims service.

These guides are designed for your convenience to file an insurance claim.

For enquiries on your insurance claim, you can contact us at:
Hunting: (021) 2523110
Motor: (021) 5201269
Non Motor: (021) 2522771 
Fax: (021) 2524084, 2524083

Procedure Cargo Claim


Kinds of Document
1. Original Insurance Policy
2. Original Claim Note (attached)
3. Invoice, Packing List, B/L
4. Chronologies of Accident
5. Notice of Claim to Carrier (attached)
6. Letter Reply from Carrier (if any)
7. Damage Cargo Report from Carrier
8. Delivery Order
9. Damage Photograph
10. Quality Control (QC) report
11. Equipment Interchange Receipt (EIR)
12. Repair Cost
13. Other Related Documents