Claim Marine

We commit to provide our valued Policy Holder with the best quality of claim services through prompt and responsive claims service.

These guides are designed for your convenience to file an insurance claim.

For enquiries on your insurance claim, you can contact us at:
Hunting: (021) 2523110
Motor: (021) 5201269
Non Motor: (021) 2522771 
Fax: (021) 2524084, 2524083

Procedure Cargo Claim


Claim Supporting Document
1. Original Insurance Policy
2. Original Claim Note (attached)
3. Original Discharge Letter
4. Notice of Claim to Carrier (attached)
5. Letter Reply from Carrier (if any)
6. Invoice, packing list, B/L
7. Chronologies of Accident 
8. Damage Cargo Report from Carrier
9. Quality Control (QC) Report 
10. Delivery Order
11. Damage Photograph
12. Equipment Interchange Report (EIR)
13. Repair Cost (for repair process)
14. Original Invoice Repair (for repair process)
15. Police Report (Missing / Robbery / Hijack / Road Accidents Cause)
16. Other Related Documents