Claim non-Marine

We commit to provide our valued Policy Holder with the best quality of claim services through prompt and responsive claims service.

These guides are designed for your convenience to file an insurance claim.

For enquiries on your insurance claim, you can contact us at:
Hunting: (021) 2523110
Motor: (021) 5201269
Non Motor: (021) 2522771 
Fax: (021) 2524084, 2524083

Claim Procedure


Claim Supporting Document
1. Claim note duty signed and stamped
2. Documentation / Photos
3. Internal chronological/ accident report signed and stamped by authorized person.
4. Police Report for theft/burglary/lost of properties, BMKG report for any claims caused by weather condition such as: flood, wind storm, strong wind, etc.
5. Quotation and or invoice of repair / replace the damage propety.
6. Other documents as necessary