Personal Accident Insurance
(Medical Expense, Death Benefit & Sequela)
Claim Procedure
Step 1.
Report an accident & collect necessary document
- Medical Expenses & Sequela Benefit Claim : Following the incident, you may send a report to appointed company prior to get a treatment at the nearest hospital/clinic.
- Death Benefit Claim : Following death incident, you may send a report to appointed company.
- Please ensure to collect all the necessary documents.
Step 2.
Notify us & submit document
- You may notify us of your accident and ask for a claim note by contacting our phone at 021 - 252 3110 ext. 288/373 or Fax at 021 - 252 4083 during working hour (Mon-Fri, 08:00 -17:00 WIB).
- We will send a claim note directly to your email
- You should fill out the claim note and complete all required documents before submit it to us.
Step 3.
Assesment refer to policy condition
- If your claim is covered by your insurance policy, we will arrange complete full claim payment.
- However, If your claim is not covered by your insurance policy, we will propose an adjustment which you need to sign to proceed with the claim process.
- If your claim is rejected, we will issue a repudiation letter to you
- Downloads
- Send enquiry
- Downloads
Supporting Documents for Medical Expense Claim
You can help us to expedite your claim by providing the required documents promptly.
Checklist
Print
![logo](/sites/msig_id/files/msig_logo.png)
Supporting Documents for Death Benefit Claim
You can help us to expedite your claim by providing the required documents promptly.
Checklist
Print
![logo](/sites/msig_id/files/msig_logo.png)
Supporting Documents for Sequela Benefit Claim
You can help us to expedite your claim by providing the required documents promptly.
Checklist
Print
![logo](/sites/msig_id/files/msig_logo.png)