About us

PT. MSIG Insurance Indonesia is part of MS&AD Insurance Group, we are the largest joint venture general insurance company in Indonesia which has been operating for 40 years and is continuously evolving every year.

Armed with experience in always providing the best, we bring our values take root much more deeply. We look beyond in everything which are insured and find out that everything has a heart.

MS&AD Insurance Group, Inc. (“MS&AD Insurance Group”) was formed in April 2010 from the business integration of Mitsui Sumitomo Insurance Group Holdings, Inc., Aioi Insurance Co., Ltd., and Nissay Dowa General Insurance Co., Ltd. It is amongst the world’s top 10 non-life insurance groups based on gross revenue, with A+ Stable credit rating and presence in 50 countries and regions globally. MS&AD Insurance Group is committed to achieving sustainable growth and to enhancing enterprise value, driven by five business domains: domestic (Japanese) non-life insurance, domestic (Japanese) life insurance, overseas business, financial services business and risk-related business.

MS&AD Insurance Group

PT. Asuransi MSIG Indonesia (“the Company”) believes that all individuals should be treated with dignity and respect.  We respect basic human rights in all business activities, and not discriminate based on race, nationality, gender, age, ethnic origin, descent (family origin), social status, creed, religion, physical characteristics, disability. 

To uphold this principle, Mitsui Sumitomo Insurance Co Ltd, our parent company, has pledged its support for the United Nations International Bill of Human Rights (which consists of the Universal Declaration of Human Rights), the corporate code of conduct in the United Nations Global Compact, and the principles concerning fundamental rights set out in the International Labour Organization Declaration on Fundamental Principles and Rights at Work. The Company shall seek to be guided by the provisions of these standards in the manner that they operate.  

We support the UN Declaration of Human Rights articles, including the following principles:

1. Right to be treated with dignity 
2. Right to be free from discrimination
3. Right to security 
4. Right to fair trial and hearings 
5. Right to protection of own privacy
6. Right to be protected from attacks or degrading treatment
7. Right to just and favourable work conditions and remuneration
8. Right to rest and leisure 
9. Right to protection of copyright
10. Right to freedom of opinion and expression

As a socially responsible employer, it is our obligation to create a totally open and harmonious culture where the fundamental rights of each individual employee are protected.  The promotion of a bias-free, positive working environment is a commitment that every business unit will undertake.  In the application of this policy, we will advocate for the same level of commitment from our business partners and suppliers where we can exercise an influence.

Human Rights enquiries

“Echigo-ya” Drapery Store in the Edo Era
©公益財団法人三井文庫

Takatoshi Mitsui
©公益財団法人三井文庫

Echigoya - The name “Echigoya” was publicised by means of “flyers” and branded loan umbrellas.
©公益財団法人三井文庫

The Mitsui conglomerate began as a shop dealing in kimono fabrics called “Echigoya”. It was opened in 1673 by Takatoshi Mitsui, a merchant in Edo (now Tokyo).

With the aim of accommodating its customers’ needs, Echigoya introduced many innovative business practices. These included adopting over-the-countersales and the cash-and-carry system which were unheard of in Japan at the time. Furthermore, Mitsui used flyers and umbrellas printed with the shop’s name to publicise his business.

Mitsui also focused on customer-centric business management and brand strategy, and sought to boost employee motivation and satisfaction through personality-oriented performance evaluations. These pioneering approaches laid the foundation for Mitsui’s subsequent success and prosperity.

Masatomo Sumitomo 
© 住友史料館

Sumitomo prospered through diversification beyond copper into such commodities as yarns, fabrics, sugar and medicine.
© 住友史料館

A shaft at the Besshi copper mine
© 住友史料館

The history of Sumitomo began in the 17th century when Masatomo Sumitomo opened a book and medicine shop in Kyoto. Sumitomo gradually diversified into copper mining and trading, banking and heavy industry. 

In 1690, Sumitomo discovered the Besshi Copper Mine in Ehime Prefecture which turned out to be one of the largest copper mines in the world. This major discovery contributed significantly to Japan’s economic development. However, the mining operations also impacted the environment. To help reduce this, Sumitomo planted more than one million trees and even relocated the copper refinery to an uninhabited island.

Sumitomo’s approach of contributing to the development of national and regional economies while also addressing environmental issues sowed the seeds for our corporate social responsibility initiatives of today.