Dear Policy Holder,

Thank you for trusting us as your travel partner.

Your insurance policy together with the application form and the schedule, become the entire contract of insurance between you, the policy holder and us, PT Asuransi MSIG Indonesia.

Make your worry free travel with MSIG Travel Insurance which will provide complete protection for your overseas traveling and business trip. Sometimes unexpected flight delay occurred, but MSIG Travel Insurance will cover you from this flight delay.

Flight Delay coverage will provide benefit as per mentioned in the Policy Schedule. If the Insured has checked-in and unexpected flight delay occurred for at least 3 (three) hours from the specified time in the itinerary given to the Insured due to inclement weather, equipment failure, strike, or hijack (other than aircraft hijacking), or the industrial action by airline’s employees, the Insurer will pay coverage to the Insured up to the maximum limit which specified in the Schedule of Benefit.

This period of delay will be calculated from the initial departure time until the actual departure time by using the flight provided by airline management. A letter from airline that confirms the duration and reason for the delay, is the sufficient proof for the payment of this benefit.

This benefit will apply only if Insured using airline’s flight and which offered by airline management.

This benefit will be provided by reimbursement up to maximum amount of the sum insured shown in the Policy Schedule. But, please be noted that there are some additional exclusions under this coverage, such as late check-in caused by Insured’s fault, strikes or industrial actions involving other parties besides the airline that cause the Insured arrive late at the airport, and the flight delay/ cancellation from other route that uses the same airplane which cause to the Insured’s flight delay(*).

Subsequently, for your convienent, kindly review your policy to ensure that the coverage provided is suitable with your need. Shall there is any changes required on the information of your personal details, scope of coverage or you need other information or clarification about term and condition of your policy, please feel free to contact us at 021 - 2523110 and we would be pleased to assists you.

(*)Please refer to your policy for more detail coverage and exclusion. Shall there is any difference between this information and the policy, the condition expressed in the policy wording/ or its clause shall prevails.

Again, thank you for choosing us as your insurance solution.

To download the newsletter file please click link below:
Did You Know? - Flight Delay.pdf

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