Search here

  Quick Links

Hello,
how can we help you?

Image 2
Emergency hotlines
Image 3
Enquiry form
Image 4
MSIG e-CL@IM
Image 5
Contact us via
WhatsApp

Help & Support

help-support

Whether you’re looking for more information or any of our products or require emergency assistance at home, overseas or on the road, we’ll always be within easy reach.

Enquiry

If you have any questions or requests regarding our insurance products and other matters, we are here to help. Fill out the form and our team will contact you shortly.

View

Share your feedback

Please tell us how we have served you or how we could look after your needs better. We will follow up with you as soon as possible. Everything you tell us will be handled in complete confidence.

View

Our partners

Find out more about the partners we work with to bring you the care and protection you need.

View

Customer service

Customer Service

Should you have any queries or concerns, we’re always on hand to assist you.

INDONESIA
PT Asuransi MSIG Indonesia

HEAD OFFICE

Summitmas II Building, 15th Floor
JI. Jenderal Sudirman Kav. 61-62
Jakarta 12190 Indonesia

Tel: (021) 252 3110 (Hunting)
Fax: (021) 252 6761, 5206 040 (General)
(021) 252 4309 (Production)
(021) 252 4084, 252 4083 (Claim)

Website : msig.co.id

BRANCH OFFICES
BANDUNG

Hquarters Business Residence Building
9th Floor Unit E
Jl. Asia Afrika No. 158, Bandung 40261

Tel: (022) 3000 0851, 3000 0852

BATAM

Graha Pena Batam Building
3A Floor, Room 03
Jl. Ahmad Yani Batam Center
Teluk Tering, Batam Kota, Batam 29461

Tel: (0778) 550 8203, 550 9225
Fax: (0778) 550 9050

MEDAN

Sinar Mas Land Plaza
8th Floor Suite 804
Jl. P. Diponegoro No. 18
Medan 20152

Tel : (061) 452 8783, 452 8795
Fax: (061) 452 8810

SURABAYA

Intiland Tower
7th Floor, Suite 05D
Jl. Panglima Sudirman 101-103, Surabaya 60271

Tel : (031) 531 8876, 531 8496
Fax: (031) 531 0826

REPRESENTATIVE OFFICES
DENPASAR

Quest San Denpasar Hotel
2nd Floor No. 1
Jl. Mahendradata No. 93, Padangsambian Klod, Denpasar 80117

Tel: (0361) 471 7227, 471 7228
Fax: (0361) 471 7226

PALEMBANG

Sudirman City Centre Office Tower
6th Floor Unit 603
Jl. Jenderal Sudirman No. 57, Palembang 30125

Tel : (0711) 563 0711, 563 0712
Fax: (0711) 563 0713

SEMARANG

Wisma HSBC
5th Floor Unit 507
Jl. Gajah Mada No.135, Semarang 50134

Tel : (024) 841 7010, 841 7013
Fax: (024) 841 7012

Regional office

MSIG Asia Pte Ltd

4 Shenton Way #27‑01 SGX Centre 2, Singapore 068807
Website: msig‑asia.com

Japan (head office)

MS&AD Insurance Group Holdings, Inc.

Tokyo Sumitomo Twin Building (West Tower)
27‑2, Shinkawa 2 Chome
Chuo‑ku, Tokyo 104‑0033, Japan
Website: ms‑ad‑hd.com

Mitsui Sumitomo Insurance Company, Limited

9, Kanda‑Surugadai 3 Chome
Chiyoda‑ku, Tokyo 101‑8011, Japan
Website: ms‑ins.com

Workshop list

Our partner workshops are here to provide you with professional expertise and skills.

View

Hospital list
(OTA claim)

Be rest assured of your health and well-being and receive worry-free treatment with our healthcare partners.

View
Quick links
Back to top