Help & Support | MSIG Indonesia

Whether you’re looking for more information or any of our products or require emergency assistance at home, overseas or on the road, we’ll always be within easy reach.

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Our partners

Find out more about the partners we work with to bring you the care and protection you need.

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Customer service

Should you have any queries or concerns, we’re always ready to assist you.

INDONESIA PT. Asuransi MSIG Indonesia.	HEAD OFFICE Summitmas II Building, 15th Floor JI. Jenderal Sudirman Kav. 61-62 Jakarta 12190 Indonesia Tel: (021) 252 3110 (Hunting) Fax: (021) 252 6761, 5206 040 (General) (021) 252 4309 (Production) (021) 252 4084, 252 4083 (Claim) Website : msig.co.id
BRANCH OFFICES
BANDUNG	Wisma CIMB Niaga 8th Floor, Jl. Jenderal Gatot Subroto No.2 Bandung 40262, Indonesia Tel : (022) 730 7343, 730 7653, 730 3882 ext.0801 Fax : (022) 730 7598
BATAM	Wisma Batamindo 3rd Floor No.06 Jl. Rasamala No.1 Batamindo Industrial Park, Mukakuning, Batam 29433, Indonesia. Tel: (0770) 611 550, 611 161 Fax: (0770) 611 551
MEDAN	Mandiri Building 6th Floor, Jl. Imam Bonjol No.16-D Medan 20112, Indonesia Tel : (061) 453 4651, 415 6122 ext. 175 Fax : (061) 453 4657
SURABAYA	Intiland Tower 7th Floor, Suite 05D Jl. Panglima Sudirman 101-103 Surabaya 60271, Indonesia Tel : (031) 531 8876, 531 8496 Fax : (031) 531 0826
REPRESENTATIVE OFFICES
DENPASAR	Quest San Denpasar Hotel, 2nd Floor, No. 1 Jl. Mahendradata No. 93, Padang Sambian Kelod Denpasar 80117 Tel : (0361) 471 7227, 471 7228
PALEMBANG	Sudirman City Centre Office Tower 6th floor Unit 603, Jl. Jenderal Sudirman No 57 Palembang 30125, Indonesia Tel : (0711) 563 0711, 563 0712 Fax : (0711) 563 0713
SEMARANG	Wisma HSBC 5th Floor Unit 507 Jl. Gajah Mada No. 135 Semarang 50134, Indonesia Tel : (024) 841 7010, 841 7013 Fax : (024) 841 7012

Regional office

MSIG Holdings (Asia) Pte. Ltd.

4 Shenton Way #27-01 SGX Centre 2, Singapore 068807
Tel: (65) 6827 2828
Fax: (65) 6827 7850
Website: msig‑asia.com

Japan (head office)

MS&AD Insurance Group Holdings, Inc.

Tokyo Sumitomo Twin Building (West Tower)
27-2, Shinkawa 2 Chome
Chuo-ku, Tokyo 104-0033, Japan
Website: ms‑ad‑hd.com

Mitsui Sumitomo Insurance Company, Limited

9, Kanda-Surugadai 3 Chome
Chiyoda-ku, Tokyo 101-8011, Japan
Website: ms‑ins.com

Enquiry

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Workshop list

Our partner workshops are here to provide you with professional expertise and skills.

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Hospital list
(OTA claim)

Be rest assured of your health and well-being and receive worry-free treatment with our healthcare partners.

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Workshop list

Choose from our list of partner workshops to receive quality repairs and replacements for your vehicle. Do check your insurance policy conditions to find out if your vehicle can be repaired in an authorised workshop or a general workshop.

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Yogyakarta

HONDA ANUGERAH

Jl. Raya Janti No. 91 Karangjambe, Banguntapan, Bantul

(AUTHORIZED HONDA)

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About us

Insurance for a sustainable future

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Our partners

Customer service

INDONESIA

PT. Asuransi MSIG Indonesia.

HEAD OFFICE

BRANCH OFFICES

BANDUNG

BATAM

MEDAN

SURABAYA

REPRESENTATIVE OFFICES

DENPASAR

PALEMBANG

SEMARANG

Regional office

MSIG Holdings (Asia) Pte. Ltd.

Japan (head office)

MS&AD Insurance Group Holdings, Inc.

Mitsui Sumitomo Insurance Company, Limited

Enquiry

Share your feedback

How would you rate our service staff? *

Workshop list

Hospital list (OTA claim)

Workshop list

Yogyakarta

HONDA ANUGERAH

NASMOCO MAGELANG

ASTRA ISUZU - YOGYAKARTA

ASTRA DAIHATSU - YOGYAKARTA

GRAND STAR

C - MAESTRO

NEW GENERAL

CV BANDUNG BONDOWOSO INDONESIA - YOGYAKARTA

Hospital list

Jakarta

J-Clinic

Takenoko Medical Care (Pondok Indah Center)

Takenoko General Medical Service (24 Hours)

JKMC (Jakarta Kyoai Medical Center)

MRCCC Siloam Hospital Semanggi

Cikarang

J-Clinic, Siloam Hospital Cikarang

JKMC Ejip

Denpasar

JKMC - Bali

Takenoko Medical Care

Surya Husadha Hospital

Kasih Ibu Hospital

Karawang

JKMC Karawang Timur

JKMC Karawang Barat

Surabaya

Mitra Keluarga Surabaya

Premier Surabaya

Siloam hospital group

Siloam Kebon Jeruk

Siloam Lippo Village

Siloam Surabaya

Siloam Denpasar

Hospital list
(OTA claim)