Before leaving our website

Motor Vehicle, Travel, Marine Cargo, Fire & Earthquake call center channels:

Hotline Call Centre: 1500 674 (MSI)

WhatsApp: +62 811 1974 5674

Here are the services you can access:

• Claim Enquiries: Check claim procedures and request updates on your claim status.
• Product Enquiries: Access general information about our insurance products, currently available for Motor, Travel, Marine Cargo, Fire, and Earthquake Insurance.
• Complaint Handling: Submit complaints and receive timely responses with clear and transparent communication.