Jenius by SMBC Indonesia and MSIG Indonesia Introduce Personal Lines Cyber Insurance, a Financial Protection Solution Against Cybercrime Risks

Jakarta, 5 August 2026 – PT Asuransi MSIG Indonesia (MSIG Indonesia) and Jenius by SMBC Indonesia introduce a cyber protection solution for Jenius customers, the digital banking service of PT Bank SMBC Indonesia Tbk (Bank SMBC Indonesia), to support secure financial transactions across the digital financial ecosystem. The solution, called Personal Lines Cyber Insurance, is designed to protect customers' digital financial transactions from various cybercrime risks. The insurance offers affordable premiums and can be easily purchased through the Jenius by SMBC Indonesia application.

The need for this protection has become increasingly urgent amid the rising threat of cybercrime in Indonesia. The National Cyber and Crypto Agency (BSSN) recorded 1.52 billion cyberattacks throughout the first half of 2026, with malware accounting for the majority of these attacks and becoming increasingly adaptive and difficult for legacy security systems to detect¹. These threats have also impacted customer accounts and savings, as data theft schemes continue to occur on a massive scale and through increasingly sophisticated methods.

In a similar vein, the Financial Services Authority (OJK), together with the Indonesia Anti-Scam Center (IASC), received 608,000 cyber fraud reports from November 2024 to June 2026, with total losses reaching IDR 7.5 trillion². This highlights the growing financial risks associated with digital transactions and their widespread impact on the public.

In response to this need, MSIG Indonesia and Jenius by SMBC Indonesia introduce Personal Lines Cyber Insurance as part of both companies' ongoing commitment to delivering solutions that address customers’ needs in the digital era.

“This collaboration reflects MSIG Indonesia's commitment to providing protection in line with evolving risks in the digital era. “We believe that cyber protection should be simple, affordable, and easily accessible, while supporting customers throughout their financial and digital activities. Together with Jenius by SMBC Indonesia, we hope to provide a greater sense of security, so that customers can carry out their digital activities and pursue their financial goals with greater confidence,” said Tomosuke Tsuruoka, President Director of MSIG Indonesia.

Lilyana Sutianto, Wealth Management Business Head of Bank SMBC Indonesia, stated, “As technology becomes increasingly integrated into our everyday lives, it is transforming the way people manage their finances, from transacting and shopping to investing. This shift is shaping new expectations and behaviors among customers, who need stronger financial protection that is not only easily accessible, but also personalized, integrated, and reliable. Today's collaboration is part of Bank SMBC Indonesia's commitment, through Jenius, to help the people of Indonesia manage their financial lives more safely and confidently in the digital era.”

Coverage and Benefits of Personal Lines Cyber Insurance:

• Online financial crime protection benefit, covering account takeover resulting from phishing, including savings balances and other products held in the customer's Jenius account.

• Online shopping transaction security benefit, providing compensation to customers who fall victim to fraud during online shopping transactions.

• Easy purchase process, with the product accessible via the Assets → Insurance → View Details menu under Digital Protection in the Jenius app, with no additional documentation required.

• Affordable premiums starting from IDR 70,000 per year, giving customers coverage of up to IDR 50 million per coverage period.

Personal Lines Cyber Insurance is now available to all Jenius by SMBC Indonesia customers throughout Indonesia via the Jenius by SMBC Indonesia application.