Did You Know? Baggage Delay

Make your worry free travel with our MSIG Travel Insurance which will provide complete protection for your overseas traveling and business trip. Realizing your baggage has been delayed or misplaced after a long flight can be frustrating. But MSIG Travel Insurance will give you Baggage Delay protection.

Baggage Delay coverage will provide benefit as per mentioned in the Policy Schedule. If the Insured’s baggage that has been checked-in is delayed, misdirect, or temporarily misplaced by the carrier for every full 6 (six) consecutive hours of delay after the Insured arrives at the baggage pick-up point overseas airport and upon return to Indonesia, the Insurer will pay coverage to the Insured up to the maximum limit as per mentioned in the Policy Schedule during the policy period.

In case it happened, please provide us supporting documents which consists of original Claim Form, Formal Letter of Baggage Delay from the Airlines, Baggage Acceptance Receipt from the Airlines, copy of Insurance Policy, and Insured’s Identity Card (Identity Card, or Passport, or Temporary Residence Permit). Kindly be noted that the indemnification will be proceeded by reimbursement up to maximum limit of liability stated in your Policy Schedule.

Subsequently, for your convienent, kindly review your policy to ensure that the coverage provided is suitable with your need. Shall there is any changes required on the information of your personal details, scope of coverage, or you need other information or clarification about term and condition of your policy, please feel free to contact us at 021 - 2523110 and we would be pleased to assists you.